Telecommunication industry went through rapid change over time. At one time, landline phones were the prime mode of communication for businesses. However, most businesses are moving to VoIP system.
Voice over Internet Protocol (VoIP) is the best choice for companies of any size. High-speed internet is the only condition for this system. Research shows that the VoIP market is expected to reach $194.5 by the year 2024.
However, it is important to ask one question before making the switch- is VoIP right for my business?
Here are some signs that point to the VoIP switch:
Landlines are indeed expensive to run and maintain. You have to spend much for its setting up and call. In addition, extra lines, additional features or phone numbers need great amounts as well. On the other hand, VoIP can save up to 50% of your monthly phone bills. Moreover, you can make unlimited local calls and low-cost international costs. All these do not require any additional hardware as well.
Landlines do let you make and receive calls. But what if you need more features? It surely means more money. In contrast, VoIP lets you enjoy a number of features at low costs. You can have access to call recording, on-hold music, call transfer, and many other features that will increase your productivity.
Unified communication combines multiple communication channels. This can be easily done with VoIP. Besides, it is the best choice for a remote workforce. It lets them use instant messaging, voice, and video calling in one place.