Terms & Conditions
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Charges, Invoicing, Billing &
Payments
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Menetalk customer are liable for any charges raised due to calls
made from their account. Call charges via Business MenaTalk are
calculated in accordance with the company's latest tariff. This
tariff can changes from time to time and will be displayed on our
websiteCost of call will be based on the length of the call
and will rounded to the nearest minutes. Calls charges must
accrue from data on which the customer commences use of this
service. Menetalk customers need to purchase any calling
credits in advance. Menetalk customers are billed from prepaid
amount and the call will be terminated once account goes below the
minimum amount.Porting in first attempt is free and failure will result in £20.00 each attempt.
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Liability & Indemnification
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Menetalk shall not be liable to the customer for harm to business
lost revenues loss of anticipated savings, lost profits indirect
consequential or special losses regardless of the form of action
arising in connection with this agreement whether in contract fort
or strict liability including and including without limitation,
negligence of any kind whether active or passive. The company
will not be liable for any loss damages or inconvenience suffered
by the customer as a result of any suspension or termination of
this service. Nothing in this agreement shall serve to limit
either party's liability in respect of personnel injury cause by
or arising from that party's negligence.
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Delivery policy
- Delivery policy is not applicable as
this is a telecommunication service and not engaged in selling
goods. Credit purchased online will be added to your account and a
confirmation email will be send to your registered email
address.Your account balance can be heard before every call you
make and will reflect your purchase amount.
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Cancellation Policy
- These terms will remain in force until
terminated by either party. Customers who would like to cancel the
credits purchased from Menetalk should send notice in writing.Upon on cancellation, to and fro delivery charges will be applicable. Telecom service will be in effect for 1 month from date of written notice and will be charged according to the usage & an admin fee of £30.00 will be added on final invoice. Refund is not applicable for prepaid services.
Menetalk reserve the rights to cancel our service to you in case
of any material breach committed by the user.
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Refund Policy
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Menetalk is safe and secure when ordering from our website. If you
are not satisfied with your purchase you can request for
cancellation and there by refund of money. There will be an admin
fee of 3 pound for every refund. The refund will be made based on
amount remaining on your account. If the account balance is less
than 3 pound no refund will be provided. Quiits Consulting Ltd
trading as Menetalk , intend to provide voip service to its
customers based on terms & condition defined in this
agreement.