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Call tranfer feature in cloud hosted business phone systems enables to redirect a customer call from a phone number to another team member.
This feature is used to convert a two way phone call into group calls by adding more users.
This feature helps to place an incoming call on queue when the concerned person is on call with another customer.
Helps to manage all customer calls, agents and team members with a centralized management sytem.
With call analytics one can monitor telephone support through various parameters.
Cusomized music for callers when they are on hold.
menetalk helps all types of business enterprises in norwich, norfolk and entire UK to have flexible and scalable business VoIP solutions.