Call Management


Call Management

Call monitoring

Call recording

HD Quality calls

Music on hold

Groups 

Call Encryption

Voicemail

Message prompt

Queue priority 


Call monitoring
Ensure compliance and customer satisfaction with advanced call monitoring.

Menetalk's enhanced cloud telephony system always let you improve your business reputation. The better your company's customer service is, the greater your customer retention and the better your reputation.

Also you can review each calls and train your employees whenever required if performance is down. Adding more security feature, you can disable the call monitoring system for those who needs and this way you can improve your business.

Call recording

A secure way to record phone conversation for training your staffs.

Unlimited call recording feature make sure your calls have been safely recorded for legal or training purposes. This feature can be used in any sector like, legal or healthcare professional, financial institution and more. This feature is being classified as the effective tools for issue resolution, security and in may cases meeting compliance needs. 

If you require more training on dealing clients, our call recording feature can be a valuable tool for employee training. With unlimited call recordings you will have a readily available catalogue of examples for new employees and sales staff to listen to in team and sales meetings.

HD Quality calls

Experience the best quality audio calls via our telephony system.

Enjoy the best quality and clarity calls wherever you are. The seamless and relentless calls enable you to have a best and hassle free business communication. Menetalk cloud telephony has many advantages pertaining to call quality over traditional phones. You will be surprised using Menetalk’s cloud telephony as it requires a tiny fraction of your bandwidth and gives you a high quality calls.

Music on hold

Make sure your businesses sound the best when your customers ring you.

Menetalk has made uploading your audio files to your VoIP phone system as easily as possible. You will be able to upload any files you want to be and shouldn’t be difficult and you will be able to upload whatever audio you like and play it back to your customers until one of your team attends the caller.

This feature will make the your callers really happy and calm as they will be hearing nice audios rather than normal wait tones. You can always create and update unique playlists which reflects your brand which keeps your business alive. Menetalk’s system configuration will be very easy to manage music to hold.

Call Encryption

Improved security for your business communications via our VoIP telephony system. 
Menetalk telephony system is always best on it’s security. Our cloud based VoIP phone system supports encryption for both inbound and outbound calls. Enjoy every calls with HD quality along with excellent security. At any point Menetalk will not be compromising security and it’s not reserved for just some users either.

Voicemail

A fully customizable feature for each user and any group and never miss any customer.

Our enhanced Voicemail allows your callers to leave you messages when you are busy. The voicemail feature provided by us is extremely important for any type of businesses. The callers can even send attachment of an email so that you would receive every new incoming voice message through your inbox as an email and that makes you easy to listen to your voicemails at anytime and anywhere.

Furthermore, you can set up custom settings for your voicemail greetings and can change the settings whenever you wish to. Also, every extension given to an employee has its own voicemail box.