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Features of Cloud hosted business phone system
Call transfer
Call transfer
feature in cloud hosted business phone systems enables to
redirect a customer call from a phone number to another team
member.
Conference calls
This feature
is used to convert a two way phone call into group calls by
adding more users.
Call queuing
This feature
helps to place an incoming call on queue when the concerned
person is on call with another customer.
Team collaboration
Helps to
manage all customer calls, agents and team members with a
centralized management system.
Call analytics
With call
analytics one can monitor telephone support through various
parameters.
On-hold music
Cusomized
music for callers when they are on hold.
EXPLORE HOW VOIP CAN ENHANCE YOUR
BUSINESS.
With business VoIP solutions
you can transform your business into a mobile office. All your
business applications, collaboration tools and devices are
managed in one place.
Get a unified communication
system for remote workers and offices. Hassle free and flexible
workforce management.
Switching to business VoIP can
reduce your monthly telephone bills and maintenance charges to
bigger values.
Business VoIP systems can be
easily integrated with other business applications to increase
productivity and customer service.