In this piece of article, we’ll have a look at the top 10 reasons virtual PBX is a competitive advantage.
1. Increase Productivity with Virtual PBX
The first and foremost reason why businesses are choosing cloud-based telephony solutions is to increase productivity. Since there’s no hardware to maintain, businesses save time and effort.
2. Security Is Key – Virtual PBX is Always Safe
According to the Ponemon Institute’s 2015 U.S. Cost of Data Breach Study, the average total cost of a data breach for midsize companies in America was $6 million; the average cost per stolen record was $217. This includes detection, escalation and incident response, and system stabilization.
3. Work from Anywhere
Since virtual PBX services are delivered over the Internet, every user is always connected to a reliable high-speed connection. In addition, each extension provides a more precise number that’s easier for customers to remember and less likely to be confused with other numbers or companies.
4. No Hidden Fees
Virtual PBX solutions do not compromise on reliability, scalability and functionality. There are no hidden charges during installation, activation or normal usage of the service as well as no termination fees. Once a user stops using the services then there’s nothing that needs to be paid for or maintained by them at all!
5. Improve Customer Service and Experience
With cloud telephony, businesses can offer multiple phone numbers to their customers and increase their market share and revenues by providing a better customer service experience. With easy configuration options, you can manage your team members’ extensions across the entire organization.
6. Not Just Business – It’s Personal
The new virtual PBX technology is an effective way to maintain their brand image and get new clients. It has the ability to turn one’s cell phone into a powerful business tool, which means no more missed calls or messages for your loved ones!
7. Increase Productivity with Virtual PBX
Virtual PBX solutions are designed to serve the growing needs of businesses. It offers a flexible and scalable structure, which makes it possible to customize the service as per your needs and be ready for future expansion.
8. The Virtual PBX Advantage
There are many great reasons to use cloud PBX technology including being cost-effective, simple to configure and maintain, business-class quality, no lines, no hardware to install and maintain, etc.
9. Improved Compliance
The cloud-based telephony solutions are not affected by power outages or disasters, so businesses are able to focus on compliance without worrying about their telephony infrastructure. This means you can meet government regulations regarding data protection much more easily with virtual PBX services.
10. No Long-Term Contracts
Since virtual PBX services are delivered over the Internet, there’s no need to sign any long-term contracts. You simply choose the service you need and start using it without any binding agreements or commitments to fulfill.
We hope this article gave you some great insight on the top 10 reasons to use cloud PBX for business. Virtual PBX can be a game-changer for your company, so consider it as you look to grow and change! Reach out to menetalk – UK’s leading business VoIP provider.