Never Miss a Patient,

Even Outside Surgery Hours

Common Challenges

✔ Patients ring outside surgery hours for emergencies and appointments
✔ Reception staff overwhelmed during busy periods
✔ High DNA (Did Not Attend) rates due to missed reminders
✔ Lost revenue from unanswered out-of-hours calls

AI-Powered Solutions

1. 24/7 Appointment Booking Patients book appointments via telephone, online chat, or WhatsApp at any time—even at midnight.
2. Emergency Triage AI assesses dental emergencies and connects urgent cases to on-call dentists straightaway.
3. Automated Reminders Send appointment confirmations and reminders via SMS, email, and WhatsApp to reduce DNAs.
4. NHS & Private Insurance Verification Answer common questions about NHS availability, private treatment options, and accepted insurance plans.
5. Prescription Requests Handle routine prescription requests and forward to appropriate staff members.

Proven Results

Reduction in DNAs
0 %

24/7

Availability

Patient Satisfaction Increase
0 %

MULTI-LOCATION DENTAL PRACTICE

Scenario:

Dr James Chen owns three dental surgeries across London, Manchester, and Birmingham. Each location needs a
local number, but managing multiple physical SIMs and phone systems is costly and complicated.

Challenge:

  • Patients prefer ringing local numbers
  • Managing three separate phone systems and staff
  • Tracking which location receives which enquiries
  • High costs for multiple phone lines and staff

Solution with Business eSIM + AI:

✔

Activate three local eSIM numbers (020, 0161, 0121) instantly

✔

One AI system answers all three numbers with location-specific responses

✔

Patients automatically directed to nearest surgery

✔

All calls, chats, and WhatsApp messages unified in one dashboard

Result:

"We went from three separate phone systems to one unified eSIM solution. Our costs dropped by 60%, and we never miss a booking from any location. The AI knows which surgery to book based on the number called." — Dr James Chen, Chen Dental Group