Professional Patient Care Starts With Every Call Answered

Common Challenges

✔ Patients ring outside clinic operating hours
✔ Reception staff handling multiple tasks simultaneously
✔ Private patients expect immediate, professional service
✔ Managing appointments across multiple practitioners

AI-Powered Solutions

  1. Appointment Scheduling
     Books consultations with specific practitioners based on specialty and availability.
  2. Insurance Verification
     Confirms which private insurance plans are accepted for specific treatments.
  3. Treatment Information
     Provides details about procedures, preparation requirements, and recovery times.
  4. Prescription Renewals
     Handles routine prescription renewal requests and forwards to appropriate clinicians.
  5. Results Notification
     Informs patients when test results are ready for collection or discussion.

Proven Results

Patient Satisfaction
0 %

24/7

Accessibility

Improved

Clinic Efficiency

PHYSIOTHERAPY CLINIC WITH MULTIPLE LOCATIONS

Scenario:

Helen operates three physiotherapy clinics across Surrey offering sports injury treatment and rehabilitation services.

Challenge:

  • Each clinic needs local phone presence
  • Patients require same-day emergency appointments for injuries
  • Managing schedules for six physiotherapists across three locations
  • Expensive reception staff at each location

Solution with Business eSIM + AI:

✔

Three local eSIM numbers for each Surrey location

✔

AI routes calls to nearest clinic based on patient postcode

✔

Emergency slots managed automatically

✔

One unified booking system across all locations

Result:

"We've gone from three receptionists to one admin manager. The AI handles all booking calls, patients get appointments at their nearest clinic, and we've actually increased our emergency appointment availability. Operating costs are down whilst patient numbers are up." — Helen Wright, Surrey Sports Physio