Author: Admin

We have all had that one colleague who always seems to miss the important message, no matter how many times it's been emailed, messaged or even just shouted down the…

The technology that has been advancing rapidly in the last few decades has improved a lot and turned into a compact size. Yes, we are talking about the business telephone…

So you have a SIP provider that has given you multiple devices to use with your VoIP number. You can receive calls to this number on all supported devices, but…

For any business, customer trust and a positive reputation play a key role. Moreover, they are the success factor for small businesses that rely on word-of-mouth marketing. A big part…

The growth of virtual phone numbers doesn't look like it will stop any time soon, and for good reason. While regular local numbers can work well depending on your goals, in some…

Most businesses will have one or more of the follow issues that inhibit their ability to communicate with clients, partners and employees. By switching to VoIP you can fix all…

Pbx phone systems were great until cloud providers introduced advanced features, making communication management effortless. Also, the pandemic made businesses realize that their traditional phone systems are pretty limited. Since…

In business, a company’s telephone system has the power to greatly aid its operations due to automation; this is made possible through an Interactive Voice Response (IVR) system. If you’re…

Voice over IP ( VoIP ) analytics is the process of gathering data from a phone call to assess and improve customers' experience. How You can Collect Data from Calls?…

What is VoIP? VoIP stands for Voice over Internet Protocol and it has revolutionized the way we make calls over the internet. Nowadays, there are several VoIP platforms available as…