Customer service is a crucial part of any business. The better your company’s customer service is, the greater your customer retention and the better your reputation. What’s more, 86% of…
The way businesses communicate has been revolutionized by the rise in popularity of cloud technology. Consequently, it changes the way a business interacts with the customers or other companies internally…
There are many benefits to getting a local area phone number for your business. Perhaps the most obvious benefit is that it allows you to communicate with customers in a…
When it comes to business phone systems, there are many factors to consider before making a purchase. With the rise of VoIP (Voice over Internet Protocol) systems, businesses have more…
Most companies are sceptical about call recording features because they think it will harm their company image. However, experts say that call recording is a very important feature, and it…
As the world increasingly moves online, more and more businesses are finding that VoIP is the most productive and efficient solution for their telecommunication needs. But what exactly is VoIP?…
There are many benefits to using a VoIP phone system for businesses. Not only does this innovative technology make communication easier and more efficient, but it can also give companies…
As businesses grow, the demands of customer service increase. At some point, it becomes difficult to manage individual customer interactions. That’s where mass messaging and calling comes in. VoIP phone…
Cloud technology is the latest trending thing in the tech world and it has also influenced the communication infrastructure to a great extent. The rise of cloud technology has compelled…
In the past, when you had to make a call from abroad, your primary concern would be how much it was going to cost. On making use of an IP…