Plumbing & Emergency Trades

Common Challenges

✔ Cannot answer phone whilst working on emergency repairs
✔ Losing urgent call-outs to competitors
✔ Working across multiple postcodes and areas
✔ Emergency calls come in outside normal working hours

AI-Powered Solutions

1. 24/7 Emergency Call Handling - AI assesses urgency and prioritises genuine emergencies immediately.
2. Automatic Job Booking - Books non-emergency appointments into available time slots automatically.
3. Instant Quote Provision - Provides quotes for common plumbing issues like boiler repairs, leak fixes, and installations.
4. Service Area Management - Handles calls for multiple service areas with location-specific pricing.
5. Customer Follow-Up - Sends appointment confirmations and follow-up satisfaction surveys automatically.

Proven Results

Emergency Calls Captured
0 %

3x

More Job Bookings

Zero

Missed Opportunities

FREELANCE PLUMBER SERVING MULTIPLE AREAS

Scenario:

Mark is a self-employed plumber covering South London, Surrey, and Kent.
He's always on job sites and can't answer calls, losing emergency call-outs to competitors.

Challenge:

  • Can’t answer phone whilst working on jobs
  • Emergency calls need immediate response
  • Covering multiple postcodes but only one mobile number
  • Losing business to competitors who answer faster

Solution with Business eSIM + AI:

One eSIM number dedicated to business calls

AI assesses emergency vs routine jobs instantly)

Sends SMS with job details and books appointments

Provides instant quotes for common plumbing issues

Result:

"The AI captures every emergency call and texts me the urgent ones straightaway. For routine work, it books appointments for my available slots. I've gone from missing 50% of calls to capturing 100%. My income increased by £3,000 per month." — Mark Thompson, Thompson Plumbing Services