Freelance Plumber Serving Multiple Areas

Scenario

Mark is a self-employed plumber covering South London, Surrey, and Kent. He's always on job sites and can't answer calls, losing emergency call-outs to competitors.

Challenge

  • Can’t answer phone whilst working on jobs
  • Emergency calls need immediate response
  • Covering multiple postcodes but only one mobile number
  • Losing business to competitors who answer faster

Solution with Business eSIM + AI

✔ One eSIM number dedicated to business calls
✔ AI assesses emergency vs routine jobs instantly)
✔ Sends SMS with job details and books appointments
✔ Provides instant quotes for common plumbing issues

Result:

"The AI captures every emergency call and texts me the urgent ones straightaway. For routine work, it books appointments for my available slots. I've gone from missing 50% of calls to capturing 100%. My income increased by £3,000 per month." — Mark Thompson, Thompson Plumbing Services